Return & Refund Policy
At AfriTrove, we’re committed to delivering quality products at the best possible prices. Since most of our items are sourced from overseas suppliers, we do not accept returns for reasons such as:
Change of mind
Wrong size or color ordered
No longer wanting the product
When Refunds or Replacements Apply
You are eligible for a refund or replacement only if:
Your order arrives damaged
You receive the wrong item
The item is defective or not as described
📌 To qualify, you must notify us within 48 hours of delivery and provide clear photos or videos of the issue.
Refund Process
Once your claim is verified, we’ll process a refund or send a replacement (subject to product availability).
Refunds are processed within 7–14 business days via your original payment method or store credit.
Shipping fees are non-refundable.
Non-Refundable Items
Sale or clearance products
Items marked “non-refundable”
Digital or downloadable goods
Important Reminder
Please check the product descriptions, sizes, and specifications carefully before placing your order to avoid disappointment.
Contact Us
If you have an issue with your order, reach out to our support team:
📧 support@afritrove.com
📞 08031191449