Terms & Conditions
Please read our terms carefully before using AfriTrove.
Last updated: 11, may 2025
Welcome to AfriTrove. These Terms and Conditions (“Terms”) govern your access to and use of our website (www.afritrove.com), services, and products. By using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Definitions
“We”, “us”, “our” refers to AfriTrove.
“User”, “you”, “your” refers to anyone using the website, including vendors and customers.
“Vendor” refers to individuals or companies selling products through AfriTrove.
“Buyer” or “Customer” refers to individuals purchasing products through the platform.
2. Eligibility
To use AfriTrove, you must be at least 18 years old or the age of majority in your jurisdiction. By using our site, you confirm that you meet this requirement.
3. Account Registration
To access certain features, you may be required to create an account. You agree to:
Provide accurate and complete information.
Keep your password secure.
Be responsible for all activities under your account.
We reserve the right to suspend or terminate accounts that violate our policies.
4. Vendor Agreement
Vendors using AfriTrove must:
List only genuine, legal, and quality products.
Fulfill orders promptly and accurately.
Provide customer service to buyers.
Accept returns as per AfriTrove’s policy.
AfriTrove reserves the right to delist vendors or products that breach terms or receive repeated complaints.
5. Product Listings & Descriptions
All product listings must be accurate, include clear images, and reflect the product being sold. Misleading descriptions or counterfeit products are prohibited and may lead to account suspension.
6. Pricing & Payments
Prices are listed in Nigerian Naira (₦).
AfriTrove may charge transaction or service fees.
All payments are processed securely through trusted payment gateways.
AfriTrove is not liable for currency exchange rates or additional bank charges.
7. Orders & Cancellations
Buyers are responsible for reviewing orders before finalizing.
Vendors must update order statuses regularly.
Cancellation policies vary by vendor; however, AfriTrove may intervene in disputes.
8. Shipping & Delivery
Delivery timelines are estimates and may vary.
Vendors must ensure timely dispatch and accurate tracking.
Buyers must provide accurate delivery addresses.
AfriTrove is not liable for delays caused by third-party logistics providers or incorrect buyer information.
9. Returns & Refunds
Buyers may request returns based on vendor policy or if the item is damaged, defective, or incorrect.
Refunds are processed once the returned item is received and verified.
Shipping costs for returns may be covered based on circumstances.
10. Intellectual Property
All content on AfriTrove (logos, images, product designs, text, etc.) is owned by AfriTrove or its content providers and is protected by copyright and trademark laws. Unauthorized use is prohibited.
11. User Conduct
Users must not:
Engage in fraudulent activity.
Post harmful, abusive, or illegal content.
Attempt to breach or bypass security features.
Use the platform for unauthorized advertising or spam.
Violation of these rules may result in account suspension or legal action.
12. Limitation of Liability
AfriTrove is not liable for:
Damages caused by product misuse.
Loss of profits or revenue due to service interruption.
Vendor or buyer misconduct.
We provide our platform “as is” and do not guarantee uninterrupted service.
13. Indemnification
You agree to indemnify and hold harmless AfriTrove and its affiliates from any claims, losses, or liabilities arising out of your use of the website, violation of these Terms, or infringement of third-party rights.
14. Modifications to Terms
AfriTrove reserves the right to update these Terms at any time. We will notify users by posting the revised Terms on this page. Continued use of the site means acceptance of any changes.
15. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising will be resolved in accordance with Nigerian law.
16. Contact Information
If you have any questions about these Terms, please contact us:
📧 Email: afritrove6@gmail.com
📞 Phone: 08031191449